2015年备考高级商务英语必备口语知识点解析

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2015年备考高级商务英语必备口语知识点(1)

Business Presentation

A local college has asked your company to give a short presentation to a group of young business students about the work of one of the departments in your company. You are in charge of organizing the presentation.

●Which department would be the most interesting for the students to hear about

●Which methods or aids could be used to make the presentation interesting for young people

Staff Turnover

The managing director of your company is keen to reduce the number of staff leaving after a short time. You have been asked to suggest ways of encouraging staff to stay in the company.

●What kinds of incentives might help to retain staff

●How to ensure that staff satisfaction is maintained

Market Research

Your company is considering introducing a new product and wants to assess the market potential. You have been asked to suggest ways of doing this.

●What kinds of information would be useful to obtain

●How to decide whether to go ahead with the product

Product Recall

Your company has discovered a design fault in a new product and needs to recall this product from customers. You have been asked to make recommendations about the best way to handle this incident.

●What would be the most effective method of informing customers of the product recall

●How to ensure the company’s reputation remains undamaged by the incident

　　2015年备考高级商务英语必备口语知识点(2)

话题的讨论

本项考试的时间：6分钟左右

本项考试的形式：每个考生从给定的三个话题中任选一个进行一分钟的阐述，在阐述之前有一分钟进行准备，可以做笔记。另一考生认真听取对方阐述(可以作笔记)，并在对方阐述完毕后，提问其一到两个问题，对方给予回答。

本项考试内容：本项考试中所给出的话题的范围包括：广告、求职、通信联系、商业交流、经营者与顾客的关系、财政、会计、生产管理、生产安全、员工健康、员工管

理、员工招聘、 员工培训、市场、销售、货物运输、技术等等。

本项考试的目的是：考官借助考生对自选观点话题的解释与阐述，考察考生的英语语言组织能力(包括个人意见、观点的提出、表达、解释和结论)。同时附带考察考生的发音，语法和用词。

本项考试从难度上来说居于口语三项考试之中。

考生在本项考试中必须做到：

1.充分利用本项开始之前的一分钟准备时间做好笔记。笔记格式范例：

Opening sentence:______________________________

Main points：1. 2. 3.

Supporting ideas:1. 2. 3.

Concluding sentence:______________________________________________

2.本项考试的顺序问题：考生一定要遵守以下的顺序。首先提出观点(参见3)。然后阐述理由，随即给出具体论据。最后进行总结。

3.开头陈述观点时所使用的句型：

A. 所选择的观点本身是特殊疑问句的格式。例如：how to fill a key vacancy

使用：to…, we should…/ we should…in order to…/we can solve the problem by doing…等句型。例如：To fill a key vacancy, we should…./We should…in order to fill a key vacancy./We can solve the problem by….

B. 所选择的观点本身短语的格式。例如：the importance of having a good CV

使用：I think … is …/In my opinion, … is …/From my point of view, … is …等句型。

例如：From my point of view, the importance of having a good CV is that…

4.结尾总结时所用的句型：Therefore,…/In a word,…/That’s my opinion./

5.由于考生在本项考试中只有一分钟的时间，因此建议考生只陈述一个观点，给出两个理由，两个论据，一个总结。共计六句话，时间分配为每句十秒钟。

6.考生相互询问以及回答中的注意事项：不要提问对方难度较大或模棱两可的问题，以免产生不必要的对抗心理。导致后续考试中合作的不愉快。提问方可以针对某个细节向对方提问，使得对方可以自然的重复自己的观点。回答方对提问方的问题仅做简要回答，主要是重复自己的观点。

Part Two

In this part each candidate’s task is to choose one topic from a set of three, and to talk about it for one minute. Candidates have one minute in which to prepare and should use this time to make brief notes. The other candidate listens to the talk and is invited to ask one or two questions at the end. Candidates may make notes while listening to their partner. Each candidate is given a different set of three tasks from which to choose.

　　2015年备考高级商务英语必备口语知识点(3)

问题的讨论和解决

本项考试的时间：7分钟左右

本项考试的形式：每个考生得到相同的文字资料，按照要求对需要解决的问题进行讨论，并最终得出结果。考生在进行考试前有30秒时间阅读文字材料，并且在考试过程中可以参考材料。

本项考试内容：本项考试为考生模拟了商业工作的真实环境，包括商业活动中任何可以进行双向交流的场合。但仍然处于以下范围中：广告、求职、通信联系、商业交流、经营者与顾客的关系、财政、会计、生产管理、生产安全、员工健康、员工管理、员工招聘、 员工培训、市场、销售、货物运输、技术等等。

本项考试的目的是：考官考察考生运用英语进行交流的能力。包括：正确的组织和进行对话的能力;对问题做出正确的回应和分析的能力;做出判断的能力。

本项考试从难度上来说居于口语三项考试之首。

考生在本项考试中必须做到：

1.仔细阅读本项考试文字材料，明确所要达到的目的。(讨论什么;决定什么)

2.在讨论的开头迅速对所讨论的话题的背景进行简单介绍。

实用技巧：将文字材料中的字句进行简化并表达出来。(见范例)

3.两名考生讨论和解决的问题进行。

实用步骤1：一问一答式的讨论(范例1)

A提问(一句话)——B回答(一句话)，阐述理由(两句话)，A附和(一句话)，阐述理由(两句话)——一B提问(一句话)——A回答(一句话),阐述理由(两句话)，B附和(一句话)，阐述理由(两句话).——A或B定下决定(一句话)——B或A支持决定(一句话)。

这种方法思路清晰明确，但切忌回答过于简单。

实用步骤2：各自阐述观点的讨论(范例2)

A阐述观点(一句话)和理由(两句话)——B对A的观点表态(一句话)，阐述自己的观点并阐述理由(两句话)——双方讨论，深入阐述本人观点(A，B各两句话)——定下决定(A，B各一句话)。

这种方法适合对问题的辩论。但考生需注意彼此的交流。

实用技巧(见范例)：

A.提问者将文字材料中规定讨论的部分(通常特殊疑问句)改为一般疑问句并进行表述。

B.使用第一人称I或We进行表述，自然进入虚拟的工作环境中。

C.使用工作场合中常用的套话使得交流更加自然。例如：Shall we get down to our business?

D.在讨论中表达同意时所用的句型：I think so. / You are right. /That’s quite true. /Definitely. /I have the same view. /I share your concern. /That’s a good point. / No doubt about it.

E. 在讨论中表达不同意时所用的句型：That’s true but…. Yes I know but…. I understand but…. I don’t think that I agree with you. I don’t think so. I can’t agree with you. I have some difficulty with your view.

Attending Trade Fairs

Your company has been invited to take part in a trade fair, which will take place during the busiest time of the year. You have been asked to decide whether staff should be sent to this trade fair.

Discuss and decide together:

_hat the advantages and disadvantages are of attending trade fairs

_hich members of staff would most usefully represent a company at a trade fair

Model Answer 1:

A: You know our company has been invited to this year’s Guangzhou Trade Fair in July. But July is our busiest time. So we have to decide whether to send our staff to attend this fair. What’s your opinion?

B: I think we should send our staff because….

A: I agree with you. From my point of view, we should…because….

B: Which members of staff will you choose to represent our company to attend the fair?

A: My ideal members of staff are … You know…

B: I think that is the exact reason why we should …

A: I am very happy that we hold the same idea.

B: So let’s make this decision.

A: Ok. I’ll let our boss know our decision this afternoon.

Model Answers2:

A: You know our company has been invited to this year’s Guangzhou Trade Fair in July. But July is our busiest time. So we have to decide whether to send our staff to attend this fair.

B: I think we should send our staff because…

A: To be frank, I don’t agree with you…

B: But the fact is we can benefit much more from sending our staff to the fair than keeping them at work. You know…

A: Ok, maybe you are right.

B: Let’s move to the next agenda. Which members of staff should our company send?

A: …

B: I agree with you. …

A: Ok. Let’s make this decision.

B: Ok. I’ll let our boss know our decision this afternoon.

Promoting Tourism

An international conference on tourism will held soon. You have been appointed to a committee which will make recommendations on how your region should be promoted at the conference.

●Which types of tourist attractions and facilities generate most income from foreign visitors?

●How other attractions and facilities should be promoted effectively to foreign visitors?

Recruitment Video

Your company wishes to recruit more young business graduates. You have been asked to produce a recruitment video, which will be used to attract more job applications from business students.

●What types of information about the company to include in the video?

●Which members of staff should be involved in making the video?

Foreign Workers

Your company has recently singed an agreement with a foreign company, which means that foreign business people will be working in your company for short periods. You have been asked to help with preparations for their arrival.

●How to familiarize foreign business people with the working practices of your company?

●What arrangements need to be made for the foreign staff for outside working hours?

Newspaper Article

A local newspaper is planning a series of articles about successful companies in the area, including your company. You have been asked to communicate with the newspaper about the content of the article on your company.

●What kinds of information about the company should be included?

●How the company could benefit from the newspaper article?