一封售后服务邮件 An E mail of After sales Service

Dear Sir,

Last year, I bought a refrigerator from your store. I was very satisfied with its shape and color. At first, everything went well and it ran normally. But about half a year ago, some operational problems occurred. I found that the refrigerator made loud noise when it worked. The noise was from low to loud and sometimes it even stopped working. Besides, recently I found that it is odorous. I don't even want to open it. We are deeply disappointed about it. It's appreciated if you could send a person to repair it as soon as possible. Please call us before coming. The telephone number is 6606 5531. Look forward to hearing form you soon.

Sincerely yours,

Michael

亲爱的先生：

去年我在你的店里买了一台冰箱。我很满意它的款式和颜色。起初，一切都很好而且运行正常。但是大约一年前就出现了一些操作问题。我发现冰箱运作的时候发出很大的噪音。噪音由小慢慢变大，有时候甚至不运转了。除此之外，最近我发现它又一股臭味。我甚至不想打开它了。我们对它十分失望。如果你能尽快派人来修的话我将不胜感激。来之前请给我们电话，号码是66065531.期待你尽快回复。

迈克尔