关于售后英语对话阅读
售后服务(After-sales service)售后服务,是指生产企业、经销商把产品(或服务)销售给消费者之后,为消费者提供的一系列服务,包括产品介绍、送货、安装、调试等。本站小编整理了关于售后英语对话，欢迎阅读!
Seller: Can I help you?
Steven: I'd like to have a look at your air conditioners. Hum, this one looks pretty good.
Seller: Yes, it's this summer's best-seller.
Steven: And what about your customer service?
Seller: We provide free delivery and installation.
Steven: How long is the warranty?
Seller: It is two-year and covers parts and service.
Steven: Very good. I'll take it.
卖家：您需要点儿什么?
史蒂文：我想看看空调。嗯，这个看起来不错。
卖家：是啊，今年夏天这款很畅销。
史蒂文：售后服务怎么样啊?
卖家：我们提供免费运输和安装。
史蒂文：保修多长时间?
卖家：保修期两年，包括提供零部件和免费维修。
史蒂文：很不错，我买下了。
关于售后英语对话二A: What about our claim?
B: Our shopping manager is looking into it.
A: When will we hear something from him?
B: Oh, in just two day or three, I think.
C: Here is the final settlement for your claim.
A: Thanks, we appreciate the so fast work.
C: We hope we won't have this kind of problem again.
A: That goes for us too.
A:我们的赔偿怎么样啦?
B:我们的货运经理正在调查这件事。
A:什么时候会有消息呢?
B:哦，我想就这两三天吧。
C:你的赔偿问题终于解决了。
A:谢谢你们这么快就办好了。
C:我们希望不会再有这样的事情发生了。
A:我们也是这么希望的。
关于售后英语对话三A: Here is your bill. Please pay at the cashier's desk. Here are the invoice and guarantee. Please keep them careful-ly. If something does go wrong with the refrigerator, this guarantee will provide you with free service and parts.
B: Good. When will the guarantee expire?
A: It's good for two year. Our service branches are all over the city. You may go to the nearest one to register it with-in a month. And your information will be stored in the computer.
B: It is very expensive to pay for repairing after the expiration of the guarantee, isn't it?
A: No, we charge for the replacement parts only. But judging from our past sales, I'd say you have little need to call on our guarantee. You'll find this product extremely strong and dependable.
B: That would be fine. Thank you.
A:这是您的账单，请去收银台付款。这是发票和保修单，请保管好。万一冰箱出了毛病，您凭保修单可享受免费维修服务。
B:很好。保修单什么时候过期?
A:有效期为两年。全市都有我们的维修点，1个月内请到附近的维修点办理维修手续。您的资料将储存在电脑里。
B:保修期过了以后。维修费贵吗?
A:不贵，我们只收取零件费。但从过去我们所售出的产品来看，您倒不需要担心修理问题，您会发现这种产品是非常耐用和可靠的。
B:那很好，谢谢你。
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