接英语电话礼仪
1. 介绍自己，可以说：
① This is ... (speaking).
② This is 7863469.
③ ... is here. 千万不能说 I'm ...
2. 询问对方是谁，可以问：
① Who's that?
② Who's speaking (calling), please? 千万不能问 Who are you?
3. 询问对方是不是某人，应问：
Is that ...? 或 Is that ... speaking (calling)? 绝对不能问 Are you ...?
4. 通话时，有重要的事情要处理，不得不中断通话，要有礼貌地请对方稍等，可以说：
① Hold on, please.
② Just a moment, please.
③ Wait a minute, please.
5. 通话时，应说明打电话的意图或征求对方的意见，可以说：
① I'm calling to tell you ...
② I'm calling to ask you ...
6. 打电话时，拨错了电话号码，应说：Sorry, wrong number.
学习简单几句 礼貌结束通话
1. I've really got to go, I'll get back to you when I get the office.
我真的得走了，我进办公室再打给你。
2. Sorry, I must end the conversation. There's someone on the other line.
抱歉，我不能再说了。有另一人在线。
3. Sorry, I've got to hang up. My wife's waiting for me.
抱歉，我得挂电话了。我老婆在等我。
4. I think I'd better let you go. I'll talk to you later.
我想我应该让你去忙了，我晚点再打给你。
5. I have to get back to work. I'll call you later tonight.
我要回去工作了。我今晚再打给你。
6. Shall we continue this later? I've got a call waiting.
我们可不可以晚一点再继续谈?我有插播。
7. It's kind of late. Why don't we talk about it tomorrow?
有点晚了。我们何不明天再谈呢?
8. I've got to meet a client right now. Can we talk later?
我现在要去见一个客户。我们可以晚一点再谈吗?
9. I won't keep you any longer.
我不耽误你时间了。
10. Sorry, it's getting late. Can you call again tomorrow morning?
抱歉，时候不早了。你可不可以明天早上再打来?
