轻松实用美语 第37课:Making a complaint 如何抱怨 (1)

1、On this one /on this matter
2、Wheeling and dealing 耍花招，忽悠
3、Not up to scratch /below the standard
4、Repeat offender 老油条
5、Client base 客户群
6、For the record 记录下
7、Running me around in circles 兜圈子
8、Playing for time 耗时间
9、Green 青涩，新手

1、Who does Xiao Gao ask to speak with?
2、Had the representative made mistakes before?
3、Had the representative been working there for a long time?

重点单词查看全部解释base[beis]

想一想再看

n. 基底，基础，底部，基线，基数，(棒球)垒，[化]碱

representative[repri'zentətiv]

想一想再看

adj. 代表性的，代议制的，典型的
n. 代

dealing['di:liŋ]

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n. 经营方法，行为态度
(复数）dealin

purchase['pə:tʃəs]

想一想再看

vt. 买，购买
n. 购买，购买的物品

discourteous[dis'kə:tiəs]

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adj. 失礼的，无礼貌的

1、Xiao Gao asks to speak with a manager regarding his yesterday's purchase.
2、Yes, he is a discourteous repeat offender.
3、No, he hasn't, he is just green there.

重点单词查看全部解释base[beis]

想一想再看

n. 基底，基础，底部，基线，基数，(棒球)垒，[化]碱

representative[repri'zentətiv]

想一想再看

adj. 代表性的，代议制的，典型的
n. 代

dealing['di:liŋ]

想一想再看

n. 经营方法，行为态度
(复数）dealin

purchase['pə:tʃəs]

想一想再看

vt. 买，购买
n. 购买，购买的物品

discourteous[dis'kə:tiəs]

想一想再看

adj. 失礼的，无礼貌的