• 第16课:Dealing with A Complaint(2) Unit8:DealingwithAComplaintSayingitclearlyListentothesesentences,notehowthekeywordsarestressedtomakethespeaker’smeaningandintentionclear.1.I’mterriblysorryfortheproblemsthatyou’reexperiencing.2.Ipr......

  • 第14课:Making A Complaint(2) Unit7:MakingAComplaintonthePhoneSayingitaccuratelyHerearesomeadjectivesthatmightbeusefulformakingacomplaintanddescribingaproductorservice.damageddefectivedelayeddisappointingtolerablepoorpassableinade......