商务会议常用的英语口语

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　　商务会议常用的英语口语：

ing interest/surprise

Really?

I’m surprised to hear that.

Do you? /Did you? /Have you?

2· Asking follow-up questions

What did you think of…?

When are you going to…?

How do you feel about…?

3· Using the speaker’s words in a follow-up question

So the meeting’s been postponed until next March.

Next March?

ing of invitation

The following phrases are useful for formal written invitations.

5· Inviting/Offering

We should like to invite you…

We should be very pleased if you could…

We would be delighted if you could…

6· Thanking

Thank you (very much) for your (kind) invitation to…

It was very kind of you to invite me to…

I was delighted to receive your invitation to…

7· Accepting

I would be very pleased to …

I should be delighted to…

8· Declining

Unfortunately, due to… I am unable to…

ribing duties and responsibilities

The following phrases are used for talking about responsibilities.

My job is to…

I’m responsible for…

My job involves…

In this job you have to…

rt writing

The following phrases are useful when writing reports.

· Introduction

The aim/purpose of this report is to…

This report sets out to…

This report aim to…

10· Conclusion

It was decided/agreed/felt that…

No conclusions were reached regarding…

It was concluded that…

11· Recommendations

We would recommend that…

It is suggested that…

It is proposed that…

12· Asking for information

We can ask for information using a fixed phrase followed by a noun.

I’d like to know about availability.

What about…?

Can you tell me about…?

13· Checking information

We can use the following phrases for checking information.

Sorry, I didn’t get that. Could you say that again?

Sorry, did you say…?

esting

The following phrases are useful when we make suggestions.

Let’s…

Why don’t we…?

How/what about…?

I think we should…

Perhaps we could…

Couldn’t we…?

If we…we could/should…

ng presentations

The following phrases are used when making presentations.

16· Referring to visuals

If you’d like to look at the screen, you’ll see…

As you can see…

essing hindsight

We can talk about past mistakes in the following ways.

With hindsight, we should have/could have…

What we should have/could have done is…

If we’d…, we wouldn’t have…

esting times and dates

How about/What about the following week?

Shall we say 14 February?

ng for suggesting

When would suit you?

Did you have a time/place in mind?

ng we are unavailable

I’m afraid I’m busy then.

I’m sorry but I can’t make it then.

laining about poor performance

I’m calling/phoning/writing to complain about…

There’s some sort of delay/hold-up/problem.

There seems to be a problem with…

Things are in a mess.

Something has gone wrong somewhere.

There seems to be a problem in the system.

I’d like to make a formal complaint.

What’s going on?

Can you tell me what’s happening?

Who’s in charge of this?

Could you look into this?

22. Responding to complaints

I’ll look into this and get back to you.

My colleague Mr./Ms X deals with this. I’ll get him/her to call you back.

I’m afraid there’s been a problem with…

I’m sorry about this. We’ve changed our procedures so it won’t happen again.

We apologise for the mistake. It won’t happen again.

Our apologies for the mix-up. We’ve sorted things out now.

We’ve looked into your complaint and it seems to be justified. Can we offer you some sort of compensation?

are some ways of talking about where something is:

Is the golf course far from Khania?

Is the Athena Hotel a long way from the golf course?

Where exactly is the hotel Located/situated?

Where is the hotel in relation to the golf course?

Which is the most convenient hotel for the course?

The khania Palace Hotel is in Ayios Marina, not far from the center of the town.

The Athena is in the middle of Khania, right on the port.

The Apollo is in a place called Kolimval, about 25 km west of the golf course.

The Helena is (right) opposite the entrance to the golf course.

This hotel is very convenient for the course. In fact, it’s right next door.

are the listener for the message

This is Frank Larsen from Scandinavian Conferences.

It’s 9.30 on Wednesday morning.

I’m ringing about the sales report.

requests simple and polite

Could you send me the report, please?

Could you please call me back?

clear contact information

I’m in Helsinki until Friday.

My telephone number is 346 766.

ing messages

The following phrases are useful for taking messages.

ring help

I’m afraid she’s not here today. Can I help you?

I’m afraid he’s visiting a client. Can I take a message?

ng for information

Could I ask who’s calling, please?

Could you give me your fax number, please?

king information

Could you spell that, please?

So, that’s 27 November.