酒店投诉英语情景对话怎么进行投诉
出国旅游，住在酒店难免会遇到一些问题，这个时候我们可以如何用英语进行投诉呢，今天本站小编在这里为大家介绍一些酒店投诉英语情景对话给大家，希望对大家能有所帮助!
A：Good evening，ma' you ring for service?What can I do for you?
B： light in this room is too se get me a brighter one.
A：Certainly，sir.I'll be back right away…Do you mind if I move your things?
B：Oh， ahead.
A：Thank you…How is the light now?
B：It's much better k you.
A：You're if you need any other things，please let us know.
B：Ah，yes，the room is too cold for me.I feel rather cold when I you turn off the air-conditioning?
A：(Checks)The air-conditioning is already off，ma'am.
B：Maybe I'm getting a cold.
A：Would you like an extra blanket?
B： would you please get me some hot water，too?I think I need to take some medicine.
A： Certainly，ma'am.I'll be right back…here is a blanket，and hot water for hing else?
B：No，thanks.
A：Good night，ma，am.
酒店投诉英语情景对话2A guest(B) wants to change a goes to the assistant manager(A)
A：Good morning， can I do for you?
B：I'm Bell.I'm in Room you change the room for me?It's too wife was woken up several times by the noise the baggage elevator said it was too much for her.
A：I'm awfully sorry，sir.I do 908 is at the end of the 's possible that the noise is heard early in the morning when all is quiet.
B：Anyhow，I'd like to change our room.
A：No problem，'ll manage it，but we don't have any spare room d you wait till tomorrow?The American People-to-people Education Delegation will be leaving tomorrow e'll be some rooms for you to choose from.
B：All right.I hope we'll be able to enjoy our stay in a quiet suite tomorrow evening and have a sound sleep.
A：Be sure.I'll make a note of ything will be taken care if there is anything more you need，please let us know.
酒店投诉英语情景对话3C=Front Office Clerk 前台服务员 G=Guest 顾客
C：Good evening. Front Office . Can I help you?
晚上好，这里是前台。有什么可以为您效劳?
G：This is Mrs. Stevenson， Room 1503. I’ve just checked in and I’m not happy with my room.
我是 1503 房的史蒂文森太太，刚入住的，我对房间不满意。
C：May I know what is wrong?
请问有什么问题吗?
G：The room is smelly and there is someone’s hair on my bed! I didn’t expect such thinhs would happen in your hotel.
房间有股难闻的气味，我的床上还有别人的头发!我没料到你们酒店会发生这样的事情。
C：I’m sorry to hear that. Mrs. Stevenson. I’ll send a housemaid to your room at once. She will bring air fresher and make up the bed again for you. We do apologize for the inconvenience.
很抱歉有这种事情，史蒂文森太太。我马上派一个服务员拿空气清新剂来，并且为您重新整床。
我们为给您带来不便道歉。
G：That’s fine. Thank you.
好吧，谢谢。
C：You’re welcome， Mrs. Stevenson. My name is Simon， and if there is anything else I can do for
you， please don’t hesitate to call me .
不客气，史蒂文森太太。我叫西蒙，如有什么我能效劳的，请尽管给我电话。
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Mike is talking to the front desk about his complaint in this wishes to change to a quieter room.
迈克正在前台和酒店经理对话，他想投诉一下并换一间清静的房间。
Mike:Excuse is the person responsible for handing complaints here?I would like to make few complaints.
迈克：你好。请问你们这里谁负责接受投诉?我想投诉一下。
Front Desk:I am the manager can complain to may I help you?
前台：我是这里的经理，您可以向我投诉。发生什么事情了呢?
Mike:Here is the thing.I was woke up by strange noises of the telephone several times last I unplugged it,it wouldn't stop beeping.I am also not satisfied with the housekeeping service in my I want to change to cleaner and quieter room.
迈克：是这样的。昨晚上我好几次被酒店电话发出的奇怪声音吵醒。我把电话线拔出来，它还是不停哔哔地响。还有我房间里的卫生打扫得也不是很干净。所以我希望你们能给我换一间更安静整洁的房间。
Front Desk:I apologize for everything disturbing will give another room to you right se wait a moment.
前台：针对您说的情况，我向您表示歉意。我们马上给您换房间，请稍候片刻
投诉问题常用句型百宝箱1. 顾客投诉问题
1) There is no hot water/water boiler.
没有热水/煮水器。
2) The room is in a smell/too noisy.
房间一团糟/太吵了。
3) The window curtain is full of dust.
窗帘积满了灰尘。
4) The pillow cases are stained.
枕头套上有污渍。
5) The bathtub/water closet is dirty.
浴缸/抽水马桶是脏的。
6) The water closet is clogged ant when I flushed it , it overflowed.
抽水马桶堵住了。我一冲水，水就冒出来。
7) There are no towels/toiletry items/toilet paper in the bathroom.
卫生间没有浴巾/洗浴用品/厕纸。
8) My necklace /watch/wallet is missing.
我的项链/手表/钱包不见了。
9) Get me your manager!
把你们经理叫来。
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